Terms & Conditions

These terms apply to orders placed on rawmilkleeds.co.uk. By placing an order, you agree to these terms.

About us

Raw Milk Leeds is a family farm based in Leeds, West Yorkshire. You can contact us at farmfreshleeds@gmail.com or 07960 662333.

Our products

We sell raw milk, dairy, eggs, honey, preserves and farmhouse produce. Product images are indicative; natural products may vary in appearance, colour and flavour.

Orders

An order is an offer to buy. We confirm acceptance when we send your order confirmation. We may decline an order if a product is unavailable, if we cannot deliver to your address, or if there is a pricing error. You must be 18 or over to place an order.

Prices and delivery

Prices are in GBP and include VAT where applicable. Delivery is a flat £2 within our Leeds delivery area (LS postcodes). We may update prices and delivery charges from time to time.

Payment

You can pay by cash on delivery. If card payments are enabled, they are processed by our secure payment provider. We do not store full card details on our website.

Delivery

We deliver chilled orders across Leeds. Please make sure someone is available to receive your order. Risk passes to you on delivery. Check your order on arrival and contact us promptly if anything is wrong.

Raw milk notice

Raw milk is unpasteurised and may contain harmful bacteria. It is not suitable for pregnant women, young children, elderly people, or anyone with a weakened immune system. Keep refrigerated and consume by the date on the label.

Cancellations and returns

Our products are perishable. If you need to cancel, contact us as soon as possible before your order is packed. If something is wrong with your order, see our Refund and Returns Policy.

Liability

Nothing in these terms excludes or limits your statutory rights. We are responsible for loss you suffer that is a foreseeable result of our breach of these terms, but we are not responsible for loss that is not foreseeable.

Governing law

These terms are governed by the laws of England and Wales.

Contact

Questions about these terms? Email farmfreshleeds@gmail.com or call 07960 662333.