Privacy Policy

This policy explains how Raw Milk Leeds collects, uses and protects your personal information.

Who we are

Raw Milk Leeds is a family farm based in Leeds, West Yorkshire. Contact us at farmfreshleeds@gmail.com or 07960 662333.

Information we collect

We collect information you give us when you order or contact us, including your name, delivery address, email address, phone number and order details. Our payment provider processes payment information. We may also collect technical information such as your IP address and browser type.

How we use your information

We use your information to fulfil your order, communicate with you about it, provide customer support, improve our website and meet our legal obligations. We do not sell your personal information.

Legal bases

We rely on contract (to fulfil your order), legitimate interests (to run and improve our business), legal obligation (for tax and food safety records) and consent where required.

Sharing

We share information with our payment provider, hosting provider, delivery team and email provider as needed to run the store. We may share information with authorities where required by law.

Cookies

Our store uses essential cookies to keep your cart and checkout working. If we add analytics or marketing cookies, we will ask for consent where required.

Retention

We keep order and tax records for as long as required by law. We keep other information only as long as needed for the purpose it was collected.

Your rights

You have rights to access, correct, delete, restrict or object to our use of your information, and to data portability. Contact us to exercise these rights. You can also complain to the Information Commissioner’s Office (ICO).

Contact

For privacy questions, email farmfreshleeds@gmail.com or call 07960 662333.